Customer SupportLive

Live Chat Agent

Provides instant chat responses and escalates complex issues to humans

What It Does

The Live Chat Agent engages your website visitors 24/7, answering common questions instantly and seamlessly handing off complex issues to your human team. It maintains context across conversations and learns from every interaction.

Use Cases

Answer common questions instantly on your website

Qualify leads and route them to sales

Collect information before human handoff

Provide order status and account info

Book appointments and schedule demos

Key Features

24/7 automated responses

Seamless human handoff

Context retention across sessions

Lead qualification and routing

Multi-language support

Frequently Asked Questions

Can it sound like our brand?

Yes, it's trained on your brand voice and can match your tone perfectly.

What happens when it can't answer?

It smoothly transfers to a human with full context and conversation history.

Does it work on mobile?

Yes, it works seamlessly across web, mobile web, and native apps.

Fully Customizable

Every agent can be customized to match your specific workflows, integrate with your existing tools, and follow your business rules. We work with you to tailor the agent to your exact requirements.